Shannon's Cleaning Angels FAQS
What areas do you cover?
We cover commercial sites across London, including Hackney, Islington, Clapham Common, Camden, and surrounding areas. If you’re outside these areas, contact us NOW and we’ll confirm availability.
What types of commercial sites do you clean?
We specialise in:
Pubs and bars
Hotels
GP surgeries and clinics
Construction sites (end-of-build and post-works cleans)
Offices and other commercial venues
Do you operate 7 days a week?
Yes. We operate 7 days a week, 365 days a year — including bank holidays at no extra cost.
Are you insured?
Yes — we are fully insured.
Are your staff trained and vetted?
Yes. Our cleaners complete a 6-week training programme and are trained to follow site-specific checklists, health and safety requirements, and quality standards.
Can you be trusted with keys and alarm codes?
Yes. We are trusted with keys and site access across multiple venues. We follow clear access procedures agreed with you (keyholding, alarm setting/unsetting, and sign-in/out where required).
Do you provide cleaning supplies and equipment?
Yes, we can supply all standard cleaning products and equipment. If your site requires specific products (e.g., clinical-grade, fragrance-free, or brand-approved items), we’ll confirm this during onboarding.
Do you offer deep cleans and one-off cleans?
Yes. We provide:
One-off deep cleans
End-of-tenancy style cleans for commercial spaces
End-of-build / post-construction cleans
Pre-inspection and pre-opening cleans
Do you offer regular contract cleaning?
Yes. Most of our clients are on routine commercial cleaning schedules (daily, several times per week, or weekly). We’ll recommend a schedule based on your footfall, opening hours, and compliance needs.
How quickly can you start?
If we have capacity, we can start quickly. For urgent cover, contact us NOW and we’ll confirm the earliest start date.
Do you provide emergency cover?
Yes — where possible, we can provide emergency cover for sickness, no-shows, or urgent issues. Tell us what’s happened and we’ll do our best to get a cleaner on site.
How do you make sure standards stay high?
We use:
Site-specific checklists
Quality control checks
Clear reporting and feedback loops
A trained team (16 staff) so we can cover holidays and sickness without standards dropping
What’s included in your commercial cleaning service?
Your service is tailored to your site, but typically includes:
Floors vacuumed/mopped
Toilets and washrooms cleaned and sanitised
Touchpoints disinfected (handles, switches, rails)
Bins emptied and liners replaced
Kitchen/back-of-house cleaning (where applicable)
Dusting and spot-cleaning of surfaces
Can you clean outside business hours?
Yes. We can clean early mornings, evenings, nights, and weekends — whichever keeps your business running smoothly.
Do you offer a trial?
Yes. New clients receive 30% off their first week so you can trial the service without long-term commitment.
Do you require a long-term contract?
Not always. We’ll be transparent about terms upfront. If you want flexibility, tell us and we’ll propose the best option for your
site.
How do you price commercial cleaning?
Pricing depends on:
Site size and layout
Frequency (daily/weekly)
Type of site (e.g., clinical vs hospitality)
Access requirements and consumables Contact us NOW for a fast quote.
Do you provide risk assessments and method statements (RAMS)?
Yes, where required. We can provide site-appropriate documentation for commercial and construction environments.
Can you work with site managers, practice managers, or contractors?
Yes. We’re used to working with:
Pub and hotel managers
GP practice managers
Facilities managers
Site managers and contractors We keep communication clear, professional, and quick.
How do we get a quote?
Send us:
Your address and site type
Preferred cleaning days/times
Any must-do tasks (washrooms, kitchens, clinical rooms, etc.)
Photos or a quick video walkthrough (if possible) We’ll come back with a quote and next steps.
How do we contact you?
Contact us NOW and we’ll respond as quickly as possible to arrange a quote, site visit, or trial week.
